Frequently Asked Questions

How Do I Start the Process for Custom Private Label Shoes?

You can send us your designs, materials, quantities, sketches, or visual references through the contact form. Alternatively, you can email us at info@ozelsaya.com We typically respond within 12 hours.

What is the Shoe Sample Production Process?

This is the next step in creating your custom or branded shoes. After receiving your shoe details and requirements, we will begin making the first sample to ensure it meets your specifications

How Long Does the Sample Acquisition Process Take?

The duration of the sample process depends on your specific requirements, such as whether the shoe includes leather or other materials, as well as the sole, outsole, and other components. Generally, the process takes 1-2 weeks to bring your custom shoe to life.

How Long Does It Take to Send the Sample to Me?

Once the sample is completed, it will be shipped from our office in İzmir/Bornova and should reach you within 2-3 business days. For international shipments, delivery times may vary depending on the location

What is Our Minimum Order Quantity?

Generally, our minimum order quantity is 100 pairs of leather shoes. However, we can be flexible with this amount in certain cases; for high-end shoes, the minimum order quantity can be as low as 10 pairs.

Can I Visit Your Office for a Meeting?

Yes, you are welcome to visit our office for a meeting. Please contact us to schedule an appointment and discuss the details